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Products

Information about the client’s products and the competitors’ products



Product information can be extensive, relating to hundreds or thousands of client product offerings, as well as products from competitors. The knowledge base can include information about product characteristics and prices. It can also show relationships among products in categories or hierarchies.

We collect published reviews from industry experts. In business-to-consumer commerce, we collect additional information about consumers, their preferences, satisfaction with and reviews of products.

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